FAQs

How much is postage on my order ?

When you have filled your basket / shopping cart, proceed to checkout, you will be able to select your preferred shipping method and the cost will be shown before you confirm your order.

If I order today, how long will it take for my order to arrive, I'm in the UK?

We alway like to turn orders around in 24 hours. As long as your order contains in stock items then you should receive your order in 2-3 days. We use Royal Mail as our carrier. Overseas orders will take longer to arrive.

I have searched for a model but nothing shows up ?

Have you tried the Advanced Search ? From the home page, click the advanced search link and then use the search page to search the database for what you are looking for.

I don't trust the internet with my credit card information, how can I make a purchase ?

All sensitive data is fully encrypted with the latest 128 bit SSL tools as used by all major online businesses. If you are still not happy to part with your credit card information you can still place an order and click the cheque / money order payment method, confirm the order and put your payment in the post to us.

I saw a product on the site yesterday but when I went back today I could not find it. Why ?

You need to remember the site is truly 'live'. Just like a real shop products disappear when they are bought by a customer.

An item has 'Pre-Order' as availability, what does this mean?

When an item has Pre-Order next to it this means that the model has yet to be released by the manufacturer or we have not yet had it in stock. Any item that is preordered will remain on an order until it is released.

I would like to Pre-Order a model, will my payment be taken straight away?

You can pay by PayPal which will be taken immediately or you can pay by Debit or Credit Card. When paying by card we will only charge your order when the model arrives with us.

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